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When will my order ship?

Last Updated: Jan 12, 2015 03:14PM EST
When will my order ship?

In most cases you will receive your order within two weeks! Here are some helpful guidelines that should help in determining when your order will ship.

Until your items ship your order status will remain in "Awaiting Fulfillment"

1. Aluminum and Tin ceiling tiles. All metal tiles are made to order. We try to get your new tiles made within 5 to 7 business days. Once your items are made we will email you with all of your tracking info!

2. Solid Copper ceiling tiles: Can take longer than the stated 5 to 7 business days to produce due to the complexity of the process.

3.Solid aged copper ceiling tiles: Goes through a chemical process to age them this process can take up to 3 weeks to complete. The average time is 3 weeks to complete.

4. Faux Tin Ceiling Tiles: Although we do keep a good portion of the best selling tiles in stock. We do not have all tiles and colors in stock. In the case that we don not have your items in stock we will drop  ship directly from manufacturer. This process is 5 to 7 business days and should arrive to you within the 2 week time frame.

5Styrofoam Ceiling tiles: These items are in stock and are ready to ship! The processing time generally takes 24 to 72 hours to ship from our warehouse.

5. Faux Tin Wall and Ceiling Panels 2x4: These items generally ship within 24 to 48 hours of ordering.

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